Introduction to Our Return and Refund Policy

At PartyShopCoorg, we pride ourselves on delivering quality services, from beautiful gift hampers to unique marriage hampers, custom mugs, personalized t-shirts, and memorable couple albums. We aim to ensure your satisfaction with each purchase, and our return and refund policy reflects our commitment to you.

Eligibility for Returns and Refunds

We understand that sometimes an item may not meet your expectations. If you are not fully satisfied with your purchase, you can return items within 30 days from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and with all packaging and receipts included. Custom items, such as personalized t-shirts and mugs, cannot be returned unless they arrive damaged or defective.

How to Process a Return

To initiate a return, please contact our customer service at support@partyshopcoorg.com with your order number and the reason for the return. Upon approval, you will receive instructions on how to send the item back to us. After we receive and inspect the returned item, we will process your refund or exchange. Please allow 5 to 7 business days for the refund to be reflected in your original payment method.

Thank you for choosing PartyShopCoorg! We appreciate your trust in us for your special occasions, and we are here to ensure your experience is seamless and satisfactory.